Most NDIS providers need the same core things from a website: say clearly what supports you offer and where, make it easy for a participant, family member or support coordinator to make a referral, and work for people with a wide range of disabilities. Because we have built that structure many times, we can offer it as three fixed-price packages instead of a custom quote.
NDIS Starter
NDIS Growth
NDIS Complete
Prices exclude GST. Optional care plan: $100 a month for hosting, security updates, backups and small content changes. The NDIS Complete package includes the first 12 months.
What every package includes
Whichever package you choose, these are not optional extras:
- Accessibility built in. We build and test to WCAG 2.2 Level AA: readable contrast, keyboard navigation, screen reader labels, captions where there is video, and text that can be resized without breaking the page.
- A referral form that respects privacy. Disability and health information is sensitive information under the Privacy Act. Forms ask only for what you need, explain how the information is used, and include a consent tick box.
- Mobile first. Many participants and carers will only ever see your site on a phone, often an older one.
- Fast pages. Light pages load quickly on patchy regional coverage and cost visitors less data.
- You own it. Your domain, your content and your site. No lock-in contracts.
- Training. A walkthrough so your team can update staff, services and news without calling us.
Which package is right for you?
NDIS Starter suits sole traders and newly registered providers who need a credible, accessible site quickly and already have their wording. NDIS Growth is for established providers who want enquiries from Google in the areas they serve, and want us to write the key pages in plain English. NDIS Complete is for providers with several supports, several locations, or ongoing recruitment, who want a fully custom site and every page written for them.
Not sure? Use the estimator above or send us your current site, and we will recommend a package. You can upgrade later and only pay the difference.
What an NDIS provider website needs to cover
Participants and coordinators are usually comparing several providers at once, so the details they need should be easy to find:
- The supports you deliver, each with its own page
- The areas you cover, and whether you offer in-home, community or online support
- Whether you are a registered or unregistered provider, and which participants you can work with (NDIA-managed, plan-managed or self-managed)
- How referrals work and what happens after someone gets in touch
- How to give feedback or make a complaint
- Your privacy policy, and a careers page if you are hiring support workers
For the compliance side, see our guides for providers:
- NDIS provider websites: what to publish for registration and audit compliance
- NDIS provider registration requirements in Australia
- NDIS Practice Standards evidence requirements for small providers
- NDIS audit documentation checklist for registered providers
Why not a $250 template?
Cheap template sites are tempting, and for some businesses they are enough. For NDIS providers they tend to fall short in the places that matter most: accessibility is rarely tested, referral forms collect sensitive information without proper consent wording, and generic layouts leave out the pages coordinators look for. They are also hard to rank, because thin template pages give Google little reason to show them. Our packages cost more than a template and much less than a full custom build, and every one is built to be used by the people you support.
Our NDIS work
Our NDIS sector work includes the website for Expert Plan Management, an NDIS plan manager, and NDIS University. Across all industries we have delivered 300+ websites and keep 95% of our clients year after year.
See NDIS web design for how we approach provider websites, or browse our portfolio.
Not sure what you need?
Build your quote in under a minute, or leave your number and we'll call you.
Do the prices include GST?
No. Package prices exclude GST.
Can I pay for my website with NDIS funding?
No. NDIS funding belongs to participants and pays for their supports. A provider website is a business expense for your organisation. Your accountant can tell you how to treat it for tax.
Do I need to be a registered NDIS provider?
No. We build websites for registered and unregistered providers. Your site should say clearly which you are, because it affects which participants you can work with.
How long does it take?
About 2 weeks for NDIS Starter, 3 to 4 weeks for NDIS Growth, and 4 to 6 weeks for NDIS Complete, once we have your logo, photos and details.
What do I need to provide?
Your logo and colours, the supports you offer, the areas you cover, your registration details if registered, and any photos you have consent to use. For NDIS Starter you also supply the wording; Growth and Complete include copywriting.
Can I upgrade later?
Yes. If you start on NDIS Starter and want more pages, copywriting or service-area pages later, you pay the difference between packages.
Is there an ongoing cost?
Only if you want our care plan, at $100 a month for hosting, security updates, backups and small content changes. NDIS Complete includes the first 12 months.
Get started
Ready for an NDIS website that brings in referrals?
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